XH Motorcycles Forum

General Communications Forums => General Discussion Similar to Facebook => Topic started by: 2CoolWheels on July 21, 2012, 01:50:07 PM

Title: Registry
Post by: 2CoolWheels on July 21, 2012, 01:50:07 PM

I recently purchase my second X. I tried to register it, but the site won't let me. Does the previous owner have to "un-register" the bike before I can register it?

Title: Re: Registry
Post by: wytfut on July 21, 2012, 05:33:46 PM

I'll toss a note on to Dan.... and have him contact you via email or here Mike... we'll get it...

Title: Re: Registry
Post by: 2CoolWheels on July 21, 2012, 11:59:40 PM

I knew you would. I'm sure this isn't the first time for this sort of owner change.

Title: Re: Registry
Post by: Donkey Hotey on July 24, 2012, 01:37:56 AM

Same here. I'm the original owner of 1525. My name is misspelled in the registry and a photo needs uploading.
(http://www.cifumotorsports.com/mc/2000excelsior/images/eh2t.jpg)

As of two weeks ago, I also own 1989. No clue who had it registered before but, the info was wrong. The bike was in Nebraska since 2002, not Washington.
(http://www.cifumotorsports.com/ak/excelsior/02.jpg)

Does this forum username give me access to the registry entry?

Title: Re: Registry
Post by: XHanlon on July 24, 2012, 03:21:51 PM

Thanks for notifying us of the registry updates questions.

Once you are registered, the site allows you to go back in and make changes. Since the site has been modified over the years, sometimes the login information needs to be reset.

We did create a new password for your registrations and emailed you the information to login.  You may then go to the registry and make any changes you like, including updating your name, password, email address, photo, etc... Feel free to email us directly from the EH website if you prefer, or comment here in the forum works too and Bruce will keep us posted.

Onward & Upward.

Dan Hanlon

Title: Re: Registry
Post by: Donkey Hotey on July 24, 2012, 08:36:10 PM

Quote from: ehadmin on July 24, 2012, 03:21:51 PM

Dan Hanlon

:o Wait...REALLY?

Thank you for the bikes. I bought your book. I still can't believe all that your team pulled off. I'm a design & development engineer and what your team pulled together in such a short time still blows my mind 12 years later.

Back to the topic: is it normal to not be able to update the VIN field? 1989 is wrong...a Jennie.

Is:
5EH1HCX10YB0001989

Should be:
5EH1HCXTXYB0001989

Just in case somebody is actually tracking and counting VINs.

Title: Re: Registry
Post by: wytfut on July 25, 2012, 05:05:18 AM

should be able to do that from what I understand....
try resetting Password.... then hit update...

no go? go to contact... and let them know....

Title: Re: Registry
Post by: Donkey Hotey on July 25, 2012, 10:31:38 AM

Nope. I looked at the HTML. That field is marked READONLY. I can click into it but, can't type.

I'll do the 'contact' thing. Thanks.

Title: Re: Registry
Post by: AZSUPERX on September 03, 2012, 08:48:09 PM

I was looking at the registry and the VIN number for my bike #1145 is wrong also.

Title: Re: Registry
Post by: wytfut on September 04, 2012, 09:20:39 PM

Greg....
I'm at the opposite part of the spectrim for being a computer geek.... I just don't have it.... would it be possible for you to explain to azsuperx what you did, when you got it figured out....
or did you have to contact the webmaster?

thanx in advance for the help

Title: Re: Registry
Post by: Donkey Hotey on September 05, 2012, 12:47:21 AM

Nope, I couldn't do it myself. It took Admin intervention to fix it.